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Privacy Policy

1. Introduction
Auxo Digital (“we,” “our,” “us”) is committed to safeguarding the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

2. Information We Collect
We may collect and process the following personal data:

  • Identity Data: Name, title, date of birth, gender.
  • Contact Data: Email, phone number, postal address.
  • Technical Data: IP address, browser type, time zone, device information, and operating system.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences for receiving marketing and communications from us.

3. How We Collect Your Data
We collect data through:

  • Direct Interactions: Filling out forms, contacting us via email or phone, etc.
  • Automated Technologies: As you interact with our website, we automatically collect Technical Data using cookies, pixels, and similar technologies.
  • Third Parties or Publicly Available Sources: We may receive personal data from analytics providers, advertising networks, and search information providers.

4. How We Use Your Personal Data
We use your personal data to:

  • Provide, manage, and personalise our services.
  • Communicate with you, including sending promotional materials.
  • Improve our website and services through analysis and reporting.
  • Deliver relevant advertisements to you and measure the effectiveness of those ads.
  • Comply with legal obligations.

5. Legal Basis for Processing
We process your data based on:

  • Consent: When you have given clear consent for us to process your personal data for specific purposes.
  • Contractual Necessity: When processing your data is necessary for fulfilling a contract.
  • Legitimate Interests: When processing is necessary for our legitimate business interests, provided it does not override your rights.
  • Legal Obligations: When processing is necessary for compliance with legal or regulatory obligations.

6. Marketing and Advertising
We may use Identity, Contact, Technical, Usage, and Marketing Data to form a view on what we think you may want or need, or what may be of interest to you. We will only send you marketing communications if you have opted in to receive them. You have the right to withdraw consent to marketing at any time by contacting us or using the unsubscribe link in our communications.

7. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to collect Technical Data and Usage Data, to understand your preferences, and to deliver targeted advertising. You can manage your cookie preferences through your browser settings.

8. Data Sharing
We may share your personal data with:

  • Service Providers: Third parties who provide IT, system administration, and marketing services.
  • Professional Advisers: Including lawyers, bankers, auditors, and insurers.
  • Authorities: Where we are required to do so by law or to protect our rights, property, or safety.

9. International Transfers
Your data may be transferred to and processed in countries outside of the European Economic Area (EEA) that do not have the same data protection laws. When we transfer your data outside the EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.

10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

11. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

12. Your Legal Rights
Under GDPR, you have the following rights:

  • Access: Request access to your personal data.
  • Correction: Request correction of your personal data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Request the restriction of processing your personal data.
  • Objection: Object to the processing of your personal data.
  • Portability: Request the transfer of your personal data to you or a third party.

To exercise these rights, please contact us at contact@auxodigital.co.uk.

13. Third-Party Links
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.

15. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Auxo Digital
Unit 12, Whitworth Court, Manor Farm Road, WA7 1WA
Email: contact@auxodigital.co.uk
Phone: 0800 048 9880